Privacy Policy
Last updated: May 3, 2026
1. Introduction
We are OPS Trays (contact: info@opstrays.com). This policy explains how we collect, use, and protect your personal information when you visit our website at opstrays.polsia.app and make purchases.
2. Information We Collect
- Name, email address, and shipping address when you place a pre-order
- Payment information processed securely by Stripe (we never store card numbers)
- Browser cookies and local storage for analytics (visitor ID)
- IP address and device information for security purposes
3. How We Use Your Information
- Process and fulfill your order
- Send order confirmation and shipping notifications
- Communicate important product updates related to your pre-order
- Improve our website using anonymized analytics data
4. Cookies and Analytics
We use first-party analytics to understand site traffic. A visitor ID is stored in localStorage to track anonymous pageviews and conversion events. No third-party advertising cookies are used.
5. Third-Party Services
- Stripe: payment processing (see stripe.com/privacy)
- Polsia: e-commerce platform and email infrastructure
- USPS: shipping carrier for order fulfillment
6. Data Sharing
We do not sell your personal information. We share data only with the service providers listed above as necessary to fulfill your order.
7. Your Rights
You may request access to, correction of, or deletion of your personal data by emailing info@opstrays.com.
8. Data Retention
Order data is retained for 7 years for tax and legal compliance. Email subscribers may unsubscribe at any time.